Privacy Notice
Effective Date: February 2025
At SimuPort (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, and protect your information when you use our services, including our website, simulators, and other online tools (collectively referred to as the “Services”).
By using SimuPort’s Services, you agree to the collection and use of your personal information as described in this Privacy Notice.
1. Information We Collect
We may collect the following types of personal information when you interact with SimuPort:
- Personal Identification Information: Name, email address, and other contact information.
- Account Information: User account credentials, subscription details, and payment information.
- Usage Data: Information about how you interact with our Services, such as IP address, browser type, device type, and usage patterns.
- Content Data: Any data you upload, create, or submit through the use of SimuPort’s simulators, including simulations, templates, or user-generated content.
Special Note on Simulation Data
User Inputs: You are responsible for ensuring that you have the rights and any necessary consents or authorizations to upload or process any data (including personal data of third parties) in the SimuPort platform.
Simulation Outputs: We process your data to provide simulation results but do not assume ownership of purely factual or numeric outputs. We may collect aggregate and de-identified data to improve our algorithms and Services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Services.
- To process transactions and manage subscriptions.
- To communicate with you regarding updates, support, or service-related inquiries.
- To personalize your experience with our Services.
- To ensure compliance with our Terms and Conditions and to detect, prevent, or address technical issues or security breaches.
- To analyze usage trends and improve the performance and functionality of the platform, including algorithms for simulations.
3. How We Share Your Information
SimuPort will not share, sell, or rent your personal data to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers (e.g., payment processors, cloud storage providers, email service providers) who help us operate our business. These parties are contractually obligated to protect your information and to use it solely for the purposes of providing services to SimuPort.
- Legal Compliance: We may disclose your personal information to comply with legal obligations, protect our rights, or in response to lawful requests by public authorities (such as a court or government agency).
- Business Transfers: If SimuPort undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law. When your personal information is no longer needed, we will securely delete or anonymize it.
5. Your Rights
Subject to applicable law, you have certain rights regarding your personal data, which may include:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal information.
- Deletion (“Right to be Forgotten”): You can request deletion of your personal data, subject to certain legal or contractual exceptions.
- Opt-Out: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
- Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at the information provided in Section 10 of this Privacy Notice.
6. Security
SimuPort implements reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.
7. International Transfers
Since SimuPort operates worldwide, your personal data may be transferred to and processed in countries outside of your home country, including Norway. If you are located outside Norway, please be aware that data protection laws in these countries may differ from those in your country of residence. By using our Services, you consent to such transfers in accordance with this Privacy Notice.
8. Cookies and Tracking Technologies
SimuPort uses cookies and similar tracking technologies to enhance your experience and to collect information about how you use our Services. These technologies help us remember your preferences, analyze usage patterns, and improve the functionality of our Services.
You can manage cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of SimuPort.
9. Changes to This Privacy Notice
We reserve the right to update or modify this Privacy Notice at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Notice periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, or if you wish to exercise your rights, please contact us at:
FlowPhys AS
Email: info@simuport.com
Website: www.flowphys.com